Return policy.

We want you to love your purchase! If you're not completely satisfied, you may return your item(s) within 14 days of delivery, provided they meet the following conditions:

• Unworn & Unused – Shoes must be in their original condition with no signs of wear. We suggest trying shoes on carpet to minimize damage to soles.

• Original Packaging – All returns must be sent back in their original shoe box and packaging. Damaged or missing boxes will incur a $5 restocking fee.

• Exchanges- We are currently accepting exchanges for size ONLY. Return postage to be paid for by customer. Once item is received and inspected, we will ship out your desired size at no cost.

To initiate a return, please fill out the return request form below. Return shipping costs are the responsibility of the customer. A prepaid shipping label will be e-mailed to you and will be deducted from your refund unless the return is due to a defect or incorrect order in that case a return label will be issued.

Refunds are processed within 5-7 business days after receiving and inspecting the returned item(s).

Please include your first and last name, email address and order number in the subject line along with a message of why you are returning.

(Subject line should read as follows: Return order #)

For any questions, feel free to reach out to returns@shahirahahmed.com

Thank you for shopping with us!